Marketing Specialist (III) | Social Channel Manager

Aquent, a global leader in talent solutions, is proud to partner with a pioneering technology company that stands at the forefront of innovation, consistently shaping the future through groundbreaking products and services. This is an exceptional opportunity to join a dynamic marketing team where your expertise will directly impact how millions of users discover and engage with cutting-edge technology. We are seeking a talented individual to elevate the brand's presence across crucial social channels, driving deep engagement and fostering vibrant communities around exciting new offerings. Your work will directly influence the narrative of next-generation technology and connect it with a global audience.

About Our Client

Our client is a global technology leader, dedicated to pushing the boundaries of what's possible. They are renowned for their innovative spirit and commitment to creating products and services that redefine user experiences worldwide. Joining this team means contributing to a legacy of innovation and working alongside passionate individuals who are dedicated to making a tangible impact on the digital landscape.

About the Opportunity: Drive Engagement and Shape Narratives

As a pivotal member of the marketing team, you will be instrumental in crafting and executing compelling social media strategies that connect users with innovative products. This is an electrifying chance to directly influence brand perception, amplify significant product launches, and forge strong, authentic community ties. You will be at the heart of digital conversations, adeptly translating complex features into engaging content and ensuring every message resonates deeply with a global audience. Your expertise will not only manage day-to-day social operations but also contribute significantly to the strategic vision of how groundbreaking products are presented and perceived across diverse digital landscapes.

What You'll Do

• Lead comprehensive social channel management across high-priority global platforms, including X/Twitter and Instagram, ensuring a consistent brand voice and impactful presence.
• Develop and implement sophisticated content strategies and planning for diverse content types, including product launches, evergreen campaigns, user-generated content amplification, and clear explanatory UI workflow content.
• Execute daily social media operations with precision, encompassing compelling content posting, persuasive copywriting, meticulous management of social calendars, and seamless coordination of creative assets.
• Actively engage in dynamic community management by monitoring conversations, responding thoughtfully to inquiries, amplifying positive interactions, and coordinating detailed responses with marketing and product stakeholders.
• Analyze social reports to derive actionable insights, proactively informing future strategies and leveraging data provided by a centralized social analytics team to optimize performance.

What You'll Bring

Must-Have Qualifications

• Proven direct experience in social channel management, demonstrating clear ownership of a brand or channel in a prior professional capacity.
• Extensive experience in cross-functional collaboration, successfully partnering with product teams, UX/design teams, external agencies, and vendors to achieve shared goals.
• Demonstrated expertise in community management, including proactive monitoring, strategic engagement, and effective stakeholder coordination.
• A strong, genuine interest in Artificial Intelligence and comfort with utilizing AI tools in your workflow; a lack of interest in AI will be a disqualifier for this role.

Nice-to-Have Qualifications

• Strong familiarity and hands-on experience specifically with X/Twitter and Instagram channels.
• A bachelor's degree or equivalent practical experience in a related field.
• Approximately 7+ years of dedicated experience in social media-focused roles.
• Prior experience working within central brand social teams at leading technology companies.

Your Impact

This role offers a unique and significant opportunity to contribute to the success of cutting-edge products by shaping their public narrative and fostering direct, meaningful connections with users. You will be a key player in the excitement of launching new features, celebrating user creativity, and simplifying complex product interactions through engaging social content. Your strategic insights and hands-on execution will directly impact product adoption and brand loyalty, working closely with product marketing, design, and analytics teams to bring innovative ideas to life. This is your chance to make a tangible difference in how a global audience experiences and understands next-generation technology, leaving a lasting mark on the digital landscape.