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Title: L3 Network Tech
Location: Aloha, OR - 97078
Duration: 3 Months
Note: 12hr Shift Schedule: Alternating weekly hrs 36 or 48.
PLEASE SPECIFY WHICH SHIFT(S) CANDIDATE PREFERS
Shift 4: 6PM-6AM Sun-Tue/Alt Sat
Shift 5: 6AM-6PM Sun-Tue/Alt Wed
Shift 6: 6PM-6AM Wed-Fri/Alt Sat
Shift 7: 6AM-6PM Thu-Sat/Alt Wed
Max conversion rate: $21
Essential Functions:
Candidate will be part of onsite team maintaining network environments in support of physical touch (Smart Hands) support of Incident and Service Requests.
Provide Incident & Request support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components.
Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA.
Completion of physical cable installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials.
Performing installation and services related to low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various related systems such as Category 5, Enhanced Category 5, Category 6 and 7, and Fiber Optic cabling.
Assist with material control to ensure all required materials are available to complete the daily work.
Ensure quality and safety guidelines are followed.
Ensure ticketed requests are assigned, communicated, and addressed within customer SLA.
Receive Hardware shipments for data center equipment landings
Validation Purchase Order accuracy of Hardware received
Unboxing and Recycling of materials
Move Equipment from dock to staging areas and or to DC racks
Installation or retrofitting of server racks - rail and shelving installation
Power and network cable installation and cable management
Scanning and Labeling of installed devices (network or server)
Designate parts identified for spare part stock inventory
Proper e-waste handling and disposal
Equipment shipping and receiving as needed
Provide Escort Service for vendors/techs
Work Request Tasks from ServiceNow ticketing system
Working knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11
Competencies
Proven ability to Install cable pathways, conveyances (i.e., ladder, trays, support systems)
Knowledge of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security, and wireless systems.
Mechanical aptitude with the ability to read cable matrix cutsheet/blueprint requirement documents.
Requirements:
2+ years of combined experience working in Data center, Lab, or Server room environments
2+ years of combined experience in a Site Support Technician and/or Infrastructure Technician role (or similar experience)
Ability to work in hot enclosed environments for short time spans required (i.e., data center hot isles)
Ability to climb ladders and work from heights
Must be able to work independently as well as in teams of 3-4 and be flexible.
Must be able to lift 35 lbs. solo.
Must be willing to travel between buildings using personal means of transportation
May be required to walk/sit/stand/crawl/kneel for extended periods.
Must have excellent customer service skills and excellent written/verbal communication skills.
Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11
Education Requirements:
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