Director of Student Affairs, School of Social Work

Duties and Responsibilities:

Student Support
* Provides direction and intervention across the spectrum of student needs and concerns, including managing student conduct issues and addressing student-related incidents affecting campus life.
* Oversees assessment of student needs and coordinates team responses, ensuring students are connected to appropriate campus resources such as counseling services, financial aid, or disability services.
* Ensures processes are in place to evaluate students' academic standing each semester, identify those on academic warning, and issue appropriate documentation.
* Ensures students on academic warning work with an appropriate student affairs team member to develop personalized academic recovery plans and receive ongoing support to help them succeed.
* Collaborates with campus partners (e.g., Connie Frank CARE Center, the Counseling Center, the registrar's office, disability services, the office of student conflict resolution) to comprehensively address student related issues and foster a supportive learning environment.
* Serves as an advocate for individual student concerns, facilitating communication between students, faculty, and administration.
* Ensures the student affairs team offers support to students seeking information on career options, professional development, and co-curricular activities that enhance their education and early career planning, in collaboration with faculty as needed.
* Ensures timely, accurate, and high-quality academic advising is available to all students, in collaboration with the Program Directors.
* Ensures the student affairs team provides faculty with consistent and effective guidance on policies related to student issues, including FERPA, Title IX, Faculty Academic Integrity Reporting (FAIR), and student behavioral concerns by the student affairs team.
* Ensures the student affairs team is equipped to provide support to faculty who seek assistance in responding to student-related incidents and in implementing School of Social Work policies and professionalism standards in and beyond the classroom.
* Acts as the primary liaison for student groups and associations within the School of Social Work, facilitating access to appropriate School resources to advance their initiatives, addressing their concerns, and guiding them through university policies.

Leadership & Supervision
* Supervises, trains, mentors, and evaluates the performance of the graduate and undergraduate student affairs coordinators, graduate advisor, and other designated staff. May also assist with day-to-day supervision of the undergraduate academic advisors during the summer or other designated periods, in collaboration with the BSW Program Director.
* Collaborates with Program Directors to ensure advising is aligned with the curriculum and academic program mission.
* Leads efforts in advocating for student needs within the School and the broader campus community, identifying and addressing emerging trends and concerns impacting student success and well-being.
* Manages the student affairs budget, allocating resources to support student programming, orientation, and other student success initiatives.
* Facilitates opportunities for staff to develop their skills and understanding of student services, professional social work competencies, and career preparation.
* Represents the School of Social Work on University committees relevant to student affairs, contributing insights and advocating for student needs. Collaborates with campus units to enhance student services and promote best practices within the School.

Student Programming
* Oversees orientation programs and participates in recruitment events for undergraduate and graduate students, which may occur on evenings or weekends, in collaboration with Program Directors and the Director of Recruitment and Admissions to ensure a smooth transition for new students.
* Plans and organizes routine school-wide events, such as the spring and fall graduation convocations and award ceremonies in coordination with other departments. Engages students in these events to celebrate their achievements and promote community within the School.
* Leads programmatic efforts to foster a positive School culture and climate that support the needs of the student body. Programming should support student success and belonging through the integration of domains such as academic success, professional development, student wellness, social engagement, and career and civic readiness.

Policy Implementation and Continuous Quality Improvement
* Implements campus policies and procedures related to the Student Code, including student conduct, academic warning, dismissals, academic deadlines, academic integrity, and Faculty Academic Integrity Reporting (FAIR) procedures, in collaboration with faculty/staff and administration. Provides guidance and training to students and faculty on the application of these policies to ensure compliance with university standards.
* Oversees and collaborates with the team to develop accurate resources and informational materials for students, including guides on academic policies, student support services, resources, mental health support, career development, academic and professional expectations, course policies, and financial aid options. Ensures that students have access to up-to-date information and resources.
* Engages in assessment through the tracking of metrics that align with the university and School strategic plan. Metrics may include student support form requests, conduct cases, and rates of academic warning, withdrawal, dismissal, and re-entry.
* Produces reports each semester that outline student concerns and engagement relevant to the School's educational mission for review by the Deans' office and Program Directors.
* Collaboratively develops standard operating procedures for routine operations and event planning to enhance teamwork, efficiency, and role clarity.

Master's degree or higher in student affairs, social work, counseling, psychology, or related field. At least two (2) years of experience as a supervisor, manager, or formal team leader. At least one (1) year of work experience in a higher education setting.

MSW or BSW degree. LCSW license. Five (5) to seven (7) years of professional work experience including at least three (3) years in higher education in areas such as student affairs or academic advising, and at least two (2) years of supervisory or managerial experience.

Excellent communication, organizational, and collaboration skills. Effective supervisor and project manager skills.