Student Health Insurance Plan Coordinator

Position Summary:

The Student Health Insurance Plan (SHIP) Coordinator will be the lead for managing and administering the student health insurance program for Yeshiva University. Tasks include being the point of contact with vendors, answering questions from students/parents and administrators, assisting in processing waivers, and handling other information to ensure the program is successful. This position is mostly remote, with some in-office days required for orientation and staff meetings/trainings.

Position Responsibilities:

• Administer the student health insurance program for all YU students on all campuses.
• Direct broker on the purchase, renewal, and administration of the program.
• Coordinate billing and collection of premium fee with professional staff in Student Finance.
• Ensure SHIP website is up-to-date and informative for current and prospective students.
• Answer all inquiries related to the program.
• Make recommendations for waivers.
• Troubleshoot billing, login, or other technical issues enrollees may encounter.
• Ensure timely communications are disbursed regarding enrollment, opt-in/out, as well as other program information.
• Serve as a backup for the Office of Student Accounts and assist with operational tasks during peak periods.
• Maintain reports on usage, enrollment, open rates, and operational effectiveness of the program.
• Facilitate communication with students and parents about the need to enroll/waive, etc.
• Ensure proper document retention in accordance with statutory and internal business practices.
• Coordinate with other departments of YU as needed around SHIP.
• Assist with other tasks related to student health policies and procedures, such as State-mandated immunization and/or vaccination requirements.

Experience & Educational Background:

• Bachelor's degree.
• One or more years of professional experience working in higher education, managing benefits plans, and/or providing customer service.

Skills & Competencies:

• Exceptional oral and written communication skills are necessary.
• Ability to exercise independent judgment and discretion.
• Demonstrated track record of taking initiative, being proactive, and remaining flexible and resilient.
• Evidence of strong interpersonal skills, preferably in the context of working with student populations, is required.

Salary Range:

• $65,000 - $68,500

About Us:

Founded in 1886, Yeshiva University (YU) has a strong tradition of combining Jewish scholarship with academic excellence and achievement in the liberal arts, sciences, medicine, law, business, social work, Jewish studies, education, psychology, and more.

We are a leading global educational institution that employs 2,000 people across our various campus locations -- Wilf Campus, Beren Campus, Brookdale Center, Resnick Campus in the Bronx, the Gruss Institute in Jerusalem, the Boys High School in Manhattan and the Girls High School in Queens. From the distinguished faculty who teach here, to the dedicated staff, we work to fulfill our mission through all that we teach, by all that we do and for all those we serve. We seek to attract and retain engaged and committed individuals who contribute to an exciting working environment, where there is a sense of community and belonging, balanced with a significant cross section of people from diverse backgrounds working and studying together.

The University offers an excellent compensation package, and a broad range of employee benefit plans, including immediate participation in the University's retirement plan. Staff members are typically eligible for four weeks paid vacation each year and have access to a shuttle to nearby subway locations.

Equal Employment Opportunity:

Yeshiva University is an equal opportunity employer committed to hiring minorities, women, individuals with disabilities and protected veterans.