Medical Assistant (Southbridge Orthopedics) 40 hours, days

Exemption Status:

Schedule Details:

Scheduled Hours:

Shift:

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This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

$3000 Sign-On Bonus for New Hires

Medical Assistant - Join Our Leading Orthopedic Practice!

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

$3000 sign-on bonus

Competitive Pay + Benefits + Career Growth in Orthopedic Medicine

Are you looking for a specialized medical assistant role that offers growth, challenge, and the chance to make a real impact in patient care? Join our highly respected orthopedic practice, where you'll work closely with top surgeons and specialists helping patients recover from injuries, surgeries, and musculoskeletal conditions. If you're passionate about orthopedics and want to take your skills to the next level, this is the opportunity you've been waiting for!

Why You'll Love This Role

• Specialized Hands-On Training - Gain experience in orthopedic procedures, casting, bracing, joint injections, and surgical prep/recovery.
• Dynamic, Fast-Paced Environment - Work directly with leading orthopedic surgeons, sports medicine experts, and rehabilitation specialists.
• Career Advancement - Expand your skills in an in-demand medical specialty.
• Work-Life Balance - Enjoy predictable schedules with no weekend or night shifts and a supportive team environment.

Who We're Looking For

• Passionate about orthopedic patient care and eager to work in a specialized medical field.
• Strong attention to detail, ability to multitask, and excellent communication skills.
• A team player who thrives in a fast-paced, patient-focused environment.

If you're ready to take your career to the next level in a specialized, high-growth orthopedic practice, apply today!

Major Responsibilities

Patient Care & Clinical Support

• Escort patients to exam rooms, take and record vital signs (blood pressure, temperature, height, weight, etc.).
• Collect and document patient health history, status, and progress using standard protocols.
• Assist in orthopedic procedures, including casting, bracing, wound care, and pre/post-operative patient management.
• Assist in clinical procedures.
• Review and track lab results, ensuring abnormal findings are promptly communicated to physicians.
• Assist in moving, lifting, positioning, and transporting patients using proper body mechanics and safety techniques.

Sterilization & Equipment Maintenance

• Prepare and set up exam rooms based on patient care needs.
• Prep for sterilization and maintain orthopedic instruments and equipment per protocol.

Administrative & Scheduling Support

• Assist with patient check-ins, scheduling, and appointment management.
• Process prescription requests and refills per provider instructions.
• Maintain and update patient records in the electronic medical record (EMR) system.
• Organize medical charts, logs, and documentation.
• Verify prior authorizations for treatment, tests, and procedures.
• Perform clerical duties such as typing, filing, scheduling, and handling phone calls per office protocol.

II. Position Qualifications:

License/Certification/Education:

Required:

High School Diploma or equivalent. Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not available upon hire, a BLS/HS must be obtained within 3 months from date of hire. If certification is not obtained within 3 months of hire, the employee may be terminated or employee may apply for another position for which they meet the minimum qualifications. Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.), must be obtained within 1 year from date of hire/transfer. If credentialing is not obtained within 1 year of hire/transfer, the employee will be terminated, or employee may apply for another position for which they meet the minimum qualifications. Senior Leadership in Ambulatory or Medical Group/Community Medical Group may grant an extended grace period for employees with extenuating circumstances, as appropriate.

Medical Assistant II Required:

All of the above and must already have the Medical Assistant certification or registration prior to start date.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.