Hospital Service Associate

Are you looking to kickstart your career? Maybe you're rejoining the workforce or seeking a career change? Stericycle is hiring now! We, as an essential business, are on the front lines as supporting the healthcare industry during the COVID-19 pandemic. This means that, in addition to our generous benefits, our team members enjoy better job stability and opportunities for advancement. We've also updated our policies and training to ensure that all of our team members can safely serve our customers. We protect what matters.

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various Stericycle programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

This position will work remotely and is a non-sales opportunity. This position requires reliable transportation to travel within your territory.

• Days: Monday - Friday
• Start time: 3-6am
• Territory: Will cover the territory in the Hayward, CA area. Must live in Santa Clara County.
• This position requires local travel within territory, therefore a personal vehicle is a must Mileage driven between hospitals is reimbursed when it is necessary to visit more than 1 hospital in the same day.

Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management. 70%

Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. 10%

Maintains a rigid collection and service schedule. 10%

Communicates duty status on a defined scheduled. 5%

Performs other related duties as required or requested. 5%

* Education equivalent to graduation from high school, or GED.

* 2+ years of related experience, customer service preferred, or the equivalent in related work experience,

* Demonstrate strong communication skills and tact in providing superior customer service in a variety of settings and situations.

* May require mandatory immunizations and credentialing based on customer requirements.

* Must possess a valid driver's license. Must possess reliable transportation to travel between customer facilities.

* Ability to work independently and with little supervision.

* Knowledge of computer/handheld of software applications including spreadsheets, and application-based programs to track daily KPI's.

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.