Student Services Specialist Sr - Advisement

Maricopa Community College district
long term disability, tuition reimbursement
United States, Arizona, Glendale
Dec 19, 2024
Student Services Specialist Sr - Advisement Job ID: 320740 Location: Glendale Community College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $20.23 - $26.30/hourly, DOE Grade 111 Work Schedule Monday - Friday, 8am - 5pm or 9am - 6pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What's Currently Happening at Maricopa Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program). Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance One of the largest community college systems in the country 2020 Healthy Arizona Worksites Program recipient Named 19th Best Employer for Women by Forbes 2019 No. 42 in Arizona's Best Employers Benefits The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community. Benefits & Perks Options: 20 paid observed holidays Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance) Paid vacation, sick, and personal time Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff) Annual professional development growth funding Tuition reimbursement for employees and dependents Flexible work schedules Maricopa Employee Health & Wellness Program: Sight-On-Site Eye Care Services Diabetes Empowerment Education Program Mobile On-site Mammography Screenings Employee Assistance Program (EAP) Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more. Pre-Retirement Events Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying). 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!) Job Summary The Student Services Specialist, Sr. focuses on providing both direct student and Field of Interest (FOI) support: from advising students through a holistic caseload management approach via appts, proactive and responsive outreach, group advising, events, and the like; to collaborating with the Student Services Analyst on the planning, coordination, and facilitation of FOI campus relationships, projects, initiatives, events, trainings, and beyond. When/As needed, they may also share responsibility of more complex advising support tasks related to student and FOI processes. Essential Functions 70% - Provides holistic, proactive advising services to a caseload of students within a Field of Interest (FOI). Acts as an initial primary point of contact for students in the Field of Interest area. Responds to student inquiries regarding enrollment, registration, admissions, financial aid, tuition, scholarships, internships, grants, testing, new student orientation, graduation and other program information. Routinely performs more technically complex case-management style academic advising and initial independent problem-solving for a Field of Interest (FOI). Responsible for reviewing Course Applicability issues and processing Financial Aid forms including Consortium Agreement and Maximum Timeframe. Coordinates Course Applicability issues for the Field of Interest (FOI) under the supervision of Analyst. 15% - Coordinates, plans, and develops projects, events, and activities within the Field of Interest in collaboration with the Analyst. 10% - Lead trainer for the Field of Interest, educating other advisors as to the distinct differences of each major and the course requirements that are unique to each program. 5% - Acts as a backup for Field of Interest Analyst including facilitating 4DX meetings, attending Analyst Meetings, delegating workflow to the team and other duties as assigned. Minimum Qualifications Associate's Degree from a regionally accredited institution and two years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. -OR- An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications Bachelor's degree from a regionally accredited institution Two (2) or more years of experience working in higher education Two (2) or more years of experience providing advising services in a college setting Two (2) or more years of experience using a student information system to complete student services processes such as enrollment and advising One (1) or more years of experience leading student services projects and/or initiatives One (1) or more years of experience facilitating meetings, presentations, and/or trainings Special Working Conditions Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving: http://www.maricopa.edu/legal/rmi/vehicle.htm#requirements Travel to campus during interview/selection process will be at candidate's own expense May be required to travel or be assigned to all MCCCD locations May require numerous evenings or weekends May require prolonged periods of viewing a computer screen May be required to lift or carry up to #25 lbs How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled First Review Thursday, 11/07/24 FIRST REVIEW UPDATED to Monday 11/12/24 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=320740&PostingSeq=1 jeid-132a057791a8af48a052b0e76bd4b722